Flycast Partners

Are you providing the right answers for new employees? IT onboarding can quickly become complicated and drive up your service desk calls --- and in most organizations, self-service is not working efficiently. Delivering knowledge that guides employees through the process of getting the resources and answers they need to be a productive member of the team can be achieved with modern self-help solutions.

Join this live webinar and demo on IT onboarding process improvements with customer-facing knowledge and AI. In the webinar, you will learn why traditional knowledge and self-service is not working and how EasyVista’s Self Help solution can simplify and optimize employee onboarding that helps reduce service desk calls by up to 30%,

 LEARN ABOUT:

  • Delivering guided self-service to help new employees find the answers and resources they need to be productive
  • How to easily create knowledge flows that automates knowledge access, contextual interactions, and actions with other systems
  • Integrating with ITSM to automate catalog requests and submit support requests
  • Leveraging chatbots and AI to provide interactive access from anywhere
  
What Self Help
When Apr 2 2019 2:00 PM - 2:45 PM (EDT)
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